About the company

DrillBit SofTech India Private Limited. is established in Bangalore, India in the year of 2016, with an inspiration of Make in India initiative. DrillBit has recognized by Startup India, Department of Industrial Policy & Promotion, Ministry of Commerce & Industry, Government of India.

DrillBit is trusted by 2500+ academic Institutions and users across 20 countries including India, Philippines, Nigeria, Kenya, Uganda, Ghana, Indonesia, Colombia, Bangladesh, Bhutan, UAE, Sri Lanka, and Nepal.

Key Responsibilities

• Prepare and share quotations with clients as per requirements.
• Handle customer inquiries through calls, emails, and messages.
• Maintain and update client data in Zoho CRM.
• Manage sales-related documentation and records.
• Follow up with prospects and existing clients.
• Coordinate with internal teams for order processing and service delivery.
• Track leads and update sales status regularly.
• Ensure timely communication and customer satisfaction.
• Support the sales team in achieving targets.

Skills Required

• Knowledge of CRM tools (Zoho CRM preferred).
• Good communication skills in English & Hindi.
• Basic computer and MS Office knowledge.
• Ability to multitask and work under deadlines.
• Good organizational and follow-up skills.
• Skills: Strong analytical and problem-solving skills, excellent negotiation and consultative sales skills, effective communication skills, and exceptional customer service skills.
• Self-motivated and result-oriented.
• Customer-focused attitude.
• Team player.
• Attention to detail.

Qualifications & Experience

• Bachelor’s degree preferred.
• 1+ year experience in Inside Sales / Customer Support preferred.
• Education: Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Experience: Proven sales experience preferred.

Core Skills

Additional Requirements

Education: Bachelor's degree in a related field is preferred.

Experience: Proven experience in a similar role preferred.

Skills: Strong analytical and problem-solving skills, effective communication, and customer service skills.